Genuine Motors Shipping Policy

Important Delivery Update

Due to Covid-19 our dispatch and delivery times are taking longer than normal. If your UK order hasn’t arrived 5 working days after you've had your despatch email please get in touch with our customer services team who will resolve the issue for you.

Most UK Mainland deliveries are arriving between 1-2 days after dispatch. However please allow up to 5 days for delivery before contacting us as some areas are experiencing delays to the postal service.

We ship with DHL, DPD, DHL Parcel UK and Royal Mail.

Domestic - United Kingdom

Rate name	Conditions	Price
My Hermes (3-5 Working Days)	0.5kg–2.5kg	Free
Royal Mail 2nd Class (2-3 Working days)	0kg–0.5kg	Free
Royal Mail First Class (1 working day)	0kg–0.5kg	£1.99
UK Mail (Next Working Day UK Mainland)	0.5kg–2.5kg	£4.99
DHL, UPS, UK Mail (1-2 Working days)	2.5kg–15kg	£6.99

Europe Zone I

Belgium, France, Germany, Ireland, Italy, Netherlands, Spain Mainland, Denmark, Finland, Jersey, Lithuania, Luxembourg, Norway, Portugal, Slovakia, Slovenia, Sweden, Switzerland, Austria, Estonia, Guernsey, Hungary, Isle Of Man, Latvia, Monaco, Poland.

Rate name	Conditions	Price
Europe Standard (5-7 working days)	0kg–0.5kg	£4.99
Europe Standard Delivery (5-7 Working Days)	0.501kg–2kg	£12.99
Europe Standard Delivery (5-7 Working Days)	2.001kg–10kg	£14.99
Europe Express Delivery (1-3 Working Days)	0.501kg–2kg	£19.99
Europe Express Delivery (1-3 Working Days)	0kg–0.5kg	£19.99

Europe Zone II

Spain (3 of 52 provinces; Melilla, Canary Islands, Balearic Islands), Croatia, Cyprus, Czech Republic, Greece, Albania, Andorra, Bouvet Island, Bulgaria, Faroe Islands, Gibraltar, Iceland, Kosovo, Liechtenstein, Malta, Moldova, Republic of, Montenegro, North Macedonia, San Marino, Serbia, Svalbard And Jan Mayen, Ukraine, Holy See (Vatican City State)

Rate name	Conditions	Price
Europe Zone II Express Delivery (1-2 Working Days)	0.5kg–2kg	£29.99
Europe Zone II Standard Delivery 5-7 Working Days	0.5kg–2kg	£19.99

Your country may in excluded postage area. Please do contact us if there's no option to select delivery at checkout.

Rest of the World

Australia, Canada, Hong Kong, Japan, New Zealand, Singapore, United States

Rate name	Conditions	Price
International Track & Signed Letter / Large Letter	0kg–0.499kg	£14.99
International Track & Signed Small Parcel	0.5kg–1.999kg	£19.99
International Track & Signed Medium Parcel	2kg–4.999kg	£39.99
International Track & Signed Large Parcel	5kg–15kg	£59.99

NOT COVERED BY YOUR SHIPPING ZONES? Please do contact us from the contact form page.

Afghanistan, Åland Islands, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Cuba, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India, Indonesia, Iran, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Réunion, Romania, Russia, Rwanda, Samoa, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St Barthélemy, St Helena, St Kitts & Nevis, St Lucia, St Martin, St Pierre & Miquelon, St Vincent & Grenadines, Sudan, Suriname, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, US Outlying Islands, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.