There are multiple ways you can get in touch with our customer support team.

Submit a Query
You can submit an online query and we will reply to you by email within 24 hours.

If your inquiry is related to checking a part fitment or relating to querying fitment on parts you have received, please include your vehicle registration (or make/model/year) in the message box above

Live Chat Support
When our support team is online you can chat with them by clicking the 'Live Support' button located in the bottom right corner of this page.

E-mail Us

You can send an e-mail to our support team from sales@genuinemotors.co.uk

Phone Us
You can call our support team during opening hours on 0 20 3589 7520
Customer Support Hours

Our website runs 24 hours a day, 365 days a year. If you contact us outside of normal working hours a member of our team will respond at the earliest opportunity. Our phone lines and support team are available during the hours below:

Monday - Friday 09:00 - 17:00

Visit Us

We are available Monday - Friday between 10:00 to 16:00 for you to visit at our location in

Unit E, Six Bridges Trading Estate, Marlborough Grove, London SE1 5JT, United Kingdom