💰 Price Match Promise

Last updated: 6 May 2026

At Genuine Motors, we are committed to offering high-quality automotive parts at competitive prices.

If you find an identical product at a lower price from another UK-based online retailer, we will aim to match or beat that price, subject to the conditions below.

✅ Eligibility Criteria

To qualify for a price match:

• The product must be identical (same brand, part number, and condition)
• The item must be in stock and available for immediate dispatch from the competitor
• The competitor must be a UK-based retailer
• The advertised price must be publicly available and verifiable
• The total price must include VAT and delivery charges

❌ Exclusions

We do not price match:

• Auction sites or marketplaces such as eBay, Amazon, or OnBuy
• Clearance, liquidation, or closing-down sales
• Discount codes, promotional offers, or bundle deals
• Pricing errors or misprints
• Used, refurbished, or non-like-for-like products

📩 How to Request a Price Match

If you’ve found a lower price, please contact us before placing your order:

📧 Email: sales@genuinemotors.co.uk
📞 Phone: 0203 589 7520

Please include:

• A link to the competitor’s product page
• The price you’ve found
• Any relevant details (e.g. delivery cost)

Our team will review your request and respond as quickly as possible.

⚠️ Important Information

• Price match requests must be made before purchase
• Approval is at our reasonable discretion
• We reserve the right to decline requests that do not meet the criteria
• This policy applies to online purchases only

🔄 Policy Updates

Genuine Motors UK Ltd reserves the right to amend or withdraw this Price Match Promise at any time without prior notice.