The item is compatible with the following vehicles; Renault Clio MK2 MK3 1.5 DCI 2001-2012 model years Dacia Duster 1.5 DCI 2010 onward model years Our price might be a little more expensive since this product is made of polyamide & rubber, unlike the cheaper version PVC products that are more common in the market. This product has a longer...
The item is compatible with the following vehicles;
Our price might be a little more expensive since this product is made of polyamide & rubber, unlike the cheaper version PVC products that are more common in the market. This product has a longer life than other products and is guaranteed to function like Genuine / OEM products.
For the best installation, we always recommend our customers to consult their mechanics and specialist. Before you buy a Genuine Motors product, check that it's compatible with your vehicle.
This is a Top-Quality Aftermarket product manufactured in OEM standards by ISO 9001-2008 Manufacturer. Our products are all brand new in its original packaging, also guaranteed to function as Genuine / OEM products.
If you have any concerns regarding fitting the item, please do contact our support team by providing your vehicle's details such as year, model, and VIN number also ASIN of the product. Our customer support will get back to you within 24 hours.
Our shipping time frames depend on where you are located. All orders are processed on the same day. If you place an order on Friday after 3pm it will most likely not be processed until the following Monday (excluding Bank Holidays, Labour Day, Christmas, and New Year's Eve). From Monday to Friday, orders we receive before 3 pm are dispatched on the same day
HOW MUCH IS SHIPPING?
We offer Free Shipping in the UK and the following rates for the rest of the shipping zones.
DPD (2-3 Working Days) Free
DPD, UK Mail (Next Working Day UK Mainland) £4.99
Royal Mail 2nd Class (2-3 Working days) Free
Royal Mail First Class (1 working day) £1.99
Europe (EU) Zone 1 Austria, Belgium, Denmark, France, Germany, Ireland, Luxembourg, Netherlands, Slovakia
DHL Express Delivery (1-2 Working Days) £29.99
DPD (3-5 Working Days) £19.99
Europe (EU) Zone 2 Italy, Poland, Portugal (Excluding Madeira), Spain (Excluding Canary Island, Melilla), Sweden
DHL Express Delivery (1-2 Working Days) £24.99
DPD (3-5 Working Days) £12.99
Europe (EU) Zone 3 Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Romania
DHL Express Delivery (1-2 Working Days) £39.99
DPD (3-5 Working Days) £24.99
Europe (Non-EU) Gibraltar, Iceland, Norway, Switzerland
Royal Mail (5-7 Working Days) £14.99 *
North America Canada, United States
DHL Express Delivery (1-2 Working Days) £29.99
Asia & Australia Hong Kong SAR, Japan, Singapore, South Korea, Taiwan, Thailand, Australia, New Zealand
DHL Express Delivery (3-5 Working Days) £34.99 *
* For remote areas and based on the shipping weight we may contact to request additional postage.
NOT COVERED BY YOUR SHIPPING ZONES? Please do contact us from the contact form page.
CAN I STILL CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please contact us at email@example.com before 3pm GMT. We will not be able to make any changes beyond that period.
WHEN WILL MY ORDER ARRIVE?
Orders are dispatched from our warehouse based in London and are usually delivered within
1-2 working days within the UK,
3-5 working days within EU Zone 1 and 2
5-7 working days within EU Zone 3 and the rest of the World.
There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
WILL I GET A TRACKING NUMBER?
An email or a text message will be sent once your order has been dispatched
If you do not receive one, please email firstname.lastname@example.org or call us at +44 203 589 7520
All orders require a signature on delivery, make sure your supplied address is attended to during business hours
We cannot send to PO BOXES, please provide a valid street address at checkout.
WHICH COURIER DO YOU USE?
Genuine Motors uses DPD (The company operates under different names in some countries), DHL Parcel UK, DHL Express, Royal Mail
IS A SIGNATURE REQUIRED FOR DELIVERY?
A signature is required upon receipt of goods. Please make sure you or someone is available to receive the package.
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
We do not collect VAT for International orders. The courier or customs office will contact you while your cargo is in transit regarding the amount of VAT to be paid for EU orders under EUR 155,00.
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Genuine Motors does not have any control over any duties, customs, and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by Genuine Motors, please contact your local customs office to find out more information if you are unsure of the charges.